Vents

FAQ

Find the Answers Here

 

DOES OUR HOUSE HAVE TO HAVE DUCTWORK FOR AIR PURIFICATION?

Yes. Our system pairs with preexisting ductwork. Our system is introduced directly after the furnace or fan coil ensuring all the air flow is purified.

DO YOU CHARGE BY THE HOUR?

You will pay for our products in full or by several installments. We do not charge by the hour but have subscription based services that charge yearly.

DO YOU OFFER VIDEO CONSULTATIONS?

Yes! If you have Skype capabilities, we are able to evaluate your preexisting system and determine what product you will need. We can answer any of your questions you may have at that time as well.

HOW DO I KNOW MY WATER IS CONTAMINATED?

Go to www.ewg.org/tapwater/ . Once you are on EWG's website, you are able to search your area's water by zip code. This will bring up a report of your water contamination levels.

HOW OFTEN WILL MY FILTERS BE CHANGED

If you have a subscription through our services, we will send a technician to your residence every 6 months. They will clean the electrostatic filter and replace the filters for your water system.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards through online payment, PayPal, and even in person checks. The in person checks will be cashed before installation.

ARE ALL AIR FILTERS CREATED EQUAL?

No. Electrostatic filtration is the best in efficiency, effectiveness, and cost. Residential filters typically have an MERV (Minimum Efficiency Reporting Value) range of one to eight. Commercial filters have higher ratings up to MERV 17 or higher. They reduce air flow, can grow bacteria, and increase the cost of electricity.

IS VENTILATION IMPORTANT FOR INDOOR AIR QUALITY?

Yes. Ventilation used to be achievable through opening a window. But due to growing energy concerns, houses were made tighter through weather stripping and caulk guns, eliminating air leaks and in turn creating an environment contaminants can't escape from.

HOW DOES A UV-C LIGHT WORK?

It is easily installed inside your ductwork and above your A Coils in your furnace. UV-C emits powerful rays of ultraviolet light that penetrates the cell walls of biological contaminants.  This damages their physiological structure so they can no longer grow, multiply and spread throughout your home.

HOW CAN I REMOVE ODORS?

You can remove odors through our Air Purification products. Electrostatic filtration and UV-C ensure to destroy and capture the odors in your air.

WHAT IS INDOOR AIR QUALITY (IAQ)

Indoor air quality is a topic in environmental safety. The IAQ is measured through the home's humidity, ventilation levels, and amount of pollutants inside. IAQ is important because, on average, people spend 90% of their time indoors where pollutant levels can be up to 100 times higher.